Multi Party External Conference(Max 9 Simultaneous Rooms) * Make an External Call / Incoming Call, do a Blind Transfer to 999 (#1 999 / Flash 999). * Follow the Same and Keep adding calls. * If you want to be part of this conference dial 999 else rest can continue as long as they wish.
Listen (The manager can hear both the agent and client channels, but no-one can hear the manager)
Whisper(The manager can hear both the agent and client channels, and the agent can also hear the manager, but the client can only hear the agent)
Barge In(The manager channel is joined onto the agent and client channels, and all parties can hear each other. Be warned, if the original agent leaves the call, the call is dropped)