Ext | Intercom |
*8 | Call Pickup |
*9 Ext | Call Pickup(Directed) - To pick up a call ringing on a specific extension |
*2 Ext | Call Transfer(Blind) |
9 | Call Operator |
#3 | Call Parking |
#1 Ext | Call Transfer(After Consult) |
902 | Access Bridge Conference |
901 | Access Voicemail |
903 | Play Music On Hold |
904 | Feedback option under Servicedesk option |
900 | Day Mode - Night Mode Toggle |
908 | Restart Server |
909 | Shutdown Server |
997 | Background Music Channel |
998 | Chairman Paging |
999 | Emergency Paging |
*3 | Call Conference * You Can keep adding multiple lines to the conference by pressing *3 after every call is matured |
*41 Ext | Listen (The manager can hear both the agent and client channels, but no-one can hear the manager) |
*42 Ext | Whisper(The manager can hear both the agent and client channels, and the agent can also hear the manager, but the client can only hear the agent) |
*43 Ext | Barge In(The manager channel is joined onto the agent and client channels, and all parties can hear each other. Be warned, if the original agent leaves the call, the call is dropped) |
*60 Ext | Initiate Auto Callback on Extensions |
*61 Ext | Cancel Auto Callback on Extensions |
*80XXXX0 | ISD Dynamic Lock Deactivated (XXXX - Extension 4 Digit Password) |
*80XXXX1 | ISD Dynamic Lock Manual Locking Activated (XXXX - Extension 4 Digit Password) |
*80XXXX2 | ISD Dynamic Lock Auto Locking Activated (XXXX - Extension 4 Digit Password) |
*80XXXXYYYY | ISD Dynamic Lock Password Change(XXXX - Extension 4 Digit OLD Password, YYYY - New Password) |
*1HHMM | To Set Wakeup/Remainder alarm for an extension( HH - 24 hour format) * valid for 24 hours |
*10000 | To Cancel any pending alarm for an extension |